NEXT Desktop - Inbox

This article explains how to access and use the Inbox in the NEXT Desktop App. All features and steps are the same as the web version of NEXT.

NOTE: The Inbox in the NEXT Desktop App shares the same conversations as the web version. Messages sent or received in the Desktop App are visible on web and vice versa.

Refer to the NEXT Web - Inbox for full details on the Inbox screen, navigating the Inbox sidebar, filtering conversations by channel, starting a new conversation, the conversation view, Suggestions, and the Contact and other widgets.