Article 000003482 · Updated Jun 10, 2024 · 1,123 views
A classification is an object inside Nextiva used for scorecards and transcriptions. It is a list of associated keywords that will be searched for inside a transcription. Scorecards hold a selection of classifications of similar types. For example, a classification for sports may contain the keywords ball, field, referee, points, scoring, etc.
Creating a Classification
Search for Classification in the options menu. Click Plus (+) and fill out the required information.