NEXT Mobile - Settings - Support
Overview
This article explains how to access Nextiva support, view app information, and sign out of the NEXT mobile app.
Before You Begin
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You must be signed in to the NEXT mobile app.
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To access Settings, tap the avatar icon in the upper right corner of the screen.
Connect with Nextiva
To contact Nextiva support, complete the following steps:
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Tap the avatar icon to open Settings.
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Tap Connect with Nextiva.
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A live chat opens where you can send messages directly to Nextiva support.
Privacy
To manage your privacy preferences, complete the following steps:
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Tap the avatar icon to open Settings.
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Tap Privacy.
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The Nextiva Privacy Preference Center window opens. From here you can:
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Tap Allow All to accept all cookies and preferences.
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Tap Manage Content Preferences to customize your settings individually.
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Managing Content Preferences
The following cookie preferences can be managed individually:
| Preference | Description |
| Performance Cookies | Help measure and improve the performance of the app. |
| Functional Cookies | Enable enhanced functionality and personalization. |
| Targeting Cookies | Used to deliver relevant content and track effectiveness. |
| Social Media Cookies | Enable social media features and sharing capabilities. |
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Once you have made your selections, tap Confirm My Choices.
NOTE: The Nextiva Privacy Preference Center manages information stored in the form of SDKs.
Sign Out
To sign out of the NEXT mobile app, complete the following steps:
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Tap the avatar icon to open Settings.
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Tap Sign out.
You are immediately signed out of the app.
NOTE: Signing out can be a useful troubleshooting step if you are experiencing issues with the app.