NEXT Web - Team Chats Channels

Overview

This article explains how to create and manage channels in Team Chats. Channels are shared messaging spaces that allow multiple NEXT users to communicate in a shared thread organized around a specific topic, team, or purpose.

Before You Begin

• You must be signed in to NEXT with an active account.

• To access Team Chats, click the Team Chats icon in the left navigation bar.

Creating a Channel

To create a channel, complete the following steps:

1. Click the vertical ellipsis (⋮) next to Channels.

2. Click # Create a channel.

3. Enter a name for the channel in the Channel field.

4. Click the drop-down arrow in the Add members field. Search for or scroll to select the members you want to add. To add another member, click the Add members field again.

5. Click Create channel.

NOTE: Every channel must have a unique name.

Messaging in a Channel

Once in a channel, type your message in the text box at the bottom of the chat window.

The following options are available in the text box:

• Click the + sign and select Upload a File to attach a file to your message.

• Click the smiley face icon to insert an emoji.

• Click the two Ts icon for additional text formatting options.

Click the blue arrow to send your message. 

Jump to

Click Jump to… to quickly navigate back to past interactions in the channel.

Chat Window Options

In the upper right corner of the chat window, the following options are available:

Sorting Messages

Click the vertical ellipsis (⋮) and click or hover over Sort. The options are:

• Newest on Top — Displays the most recent messages first.

• Oldest on Top — Displays the oldest messages first.

Changing Screen Alignment

Click the vertical ellipsis (⋮) and click or hover over Alignment. The options are:

• Left aligned

• Left and right

Starting a Video Meeting in a Channel

To start a video meeting with channel members, complete the following steps:

1. In the upper right corner of the chat window, click the camera icon.

2. The Start Instant Meeting window appears with the following message: You can start the meeting now and invite people later by sharing the link.

3. Click Start Meeting to begin.

Channel Information

Click the # icon on the right side of the chat window to show or hide the Channel Information panel. The panel displays the channel name, the list of members, and the total number of members.

Channel Settings

To access Channel Settings, complete the following steps:

1. Click the vertical ellipsis (⋮) next to Channel Information.

2. Click Channel Settings.

3. In the Channel Settings window, update the channel name in the Channel field.

4. Click Save.

Leaving a Channel

To leave a channel, complete the following steps:

1. Click the vertical ellipsis (⋮) next to Channel Information.

2. Click Leave Channel.

You are immediately removed from the channel and it is no longer visible under Channels in Team Chats.

Managing Channel Members

All channel members are listed under the Members section in the Channel Information panel.

Adding a Member

To add a new member to the channel, complete the following steps:

1. In the Members section, click the + sign.

2. In the Add people to #channel name window, click the drop-down arrow in the Add members field.

3. Search for or scroll to select the member you want to add. To add another member, click the Add members field again.

4. Click Add to confirm.