Signing In To NEXT Web

Article 000004144 · Updated Oct 2, 2026 · 12 views

Overview

This article explains how to sign in to NEXT. It is intended for all users and covers password requirements, signing in with an email address and password, SSO and forgotten passwords.


Sign In Page

When you open NEXT, you are taken to the Sign In page. A cookie consent pop-up will appear on the page. Review your preferences and click Accept All Cookies (or your preferred option) to continue.


Language Options

To change the display language, click the language name next to the globe icon on the Sign In page.

NEXT supports the following languages:

  • English

  • Spanish

  • French

  • Portuguese


New Customers

New customers will receive a welcome email that includes their username. The welcome email has instructions for new customers to reset their password. Once new customers have reset their password, they will be able to login to NEXT.

Password Requirements

NEXT passwords must contain:

  • At least 15 characters

  • Uppercase and lowercase letters

  • At least one number.


Signing In with an Email Address and Password

To sign in to NEXT with your email address and password, complete the following steps:

  1. Enter your email address in the Email address field.

  2. Enter your password in the Password field.

  3. Click Sign in.


Forgotten Password

If you have forgotten your password, complete the following steps to reset it:

  1. Click Forgot password? under the Password field.

  1. Enter the email address associated with your account in the Email address field on the Reset password page.

  1. Click Send Reset Link.

  2. Follow the instructions sent to your email to reset your password and sign in to NEXT.


Signing In with SSO

  1. To sign in using Single Sign-On, click Sign in with SSO on the Sign In page.

  1. Enter the email address to sign in with your organization's identity provider in the Email Address field.

  1. Click Sign In. 

NOTE: SSO must be configured by a global administrator in NEXT.


Click Privacy Policy, Legal, or Security Policy to learn more about Nextiva’s policies.


Learn More

Click Learn more about XBert, to learn more information about the product offering.

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