Nextiva Contact Center - Release Notes - August 5, 2026

Article 000004138 · Updated Sep 9, 2026 · 259 views

Bug Fixes

SAML Single Sign-On Authentication

Description of Issue: An issue was identified in Nextiva Contact Center where SAML single sign-on (SSO) authentication could not be initiated for affected tenant configurations. 

Current Status and Resolution Description: Resolved: A change was made to Nextiva Contact Center to address the configuration required for SAML request signing, allowing SAML authentication to be initiated successfully. 

Still need help with this?
Contact support