Nextiva Contact Center - Release Notes - July 8, 2026

New Features

SCIM Provisioning Support for Okta 

Description of Feature: A change was made to Nextiva Contact Center to support SCIM provisioning with Okta for automated user lifecycle management. When configured, NCC automatically synchronizes user lifecycle changes from Okta for user creation.

Environment Configuration for Hyperswitch (Stripe) Payment Services

Description of Feature: A change was made to Nextiva Contact Center to support environment-specific configuration for Hyperswitch (Stripe) payment services. A new environment parameter can now be configured on Stripe service objects to route payment requests to either SANDBOX or PRODUCTION endpoints. This enhancement provides per-service environment configuration for Hyperswitch (Stripe) payment processing, similar to the existing behavior supported for http://Authorize.net.